Now that the event industry is starting to come out of the COVID-imposed restrictions, we’re seeing a lot of growth and subsequently, a lot of strain on our systems. And so, while we upgrade our systems, I’ve also been working on an incident management process at Rentman for the last few months. I presented our approach and learnings at the recently held Gapstars Explorer Expanded conference.
The video for the presentation is embedded below.
And here are the slides for the presentation.