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Photo by Jackson Simmer on Unsplash

Incident Response Planning: Preparing for System Failure

Now that the event industry is starting to come out of the COVID-imposed restrictions, we're seeing a lot of growth and subsequently, a lot of strain on our systems. And so, while we upgrade our systems, I've also been working on an incident management process at Rentman for the last few months. I presented our approach and learnings at the recently held Gapstars Explorer Expanded conference.

The video for the presentation is embedded below.

The presentation starts at 46:42. And the panel discussion starts at 1:57:28.

And here are the slides for the presentation.